Shipping Policy

At ELIORA, every order is prepared with care — from our studio to your home.

Processing Times

 

All orders are hand-prepared and dispatched within 7 working days.
During peak periods or launches, processing may take slightly longer — we’ll always keep you informed.

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UK Delivery

 

We currently ship across the United Kingdom using trusted courier services.

• Standard Delivery (2–4 working days) — £3.95

• Free UK Delivery on orders over £50

Once your order has been dispatched, you will receive a confirmation email with tracking details.

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Packaging

 

Each ELIORA piece is carefully packaged to ensure it arrives in perfect condition.
Our packaging is designed to be both protective and considered — aligning with our commitment to thoughtful, low-waste design.

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Order Tracking

 

As soon as your order leaves us, you’ll receive a tracking link so you can follow its journey.

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Delivery Notes

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• Please ensure your shipping details are correct at checkout

• We are not responsible for delays caused by couriers, but we will always support you in resolving any issues

• If your parcel arrives damaged, please contact us within 48 hours with photos so we can assist promptly

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International Shipping

 

We are currently focused on UK delivery.
International shipping will be available soon — sign up to be the first to know.

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Questions

 

If you need any help with your order, please contact us at:
info@eliorahome.com

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Designed for calm living — delivered with care.