Shipping Policy

At ELIORA, every order is prepared with care — from our studio to your home.

Processing Times

All orders are hand-prepared and dispatched within 7 working days.
During peak periods or launches, processing may take slightly longer — we’ll always keep you informed.

UK Delivery

We currently ship across the United Kingdom using trusted courier services.

Standard Delivery (2–4 working days) — £3.95
Free UK Delivery on orders over £50

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Packaging

Each ELIORA piece is carefully packaged to ensure it arrives in perfect condition.
Our packaging is designed to be both protective and considered — aligning with our commitment to thoughtful, low-waste design.

Order Tracking

As soon as your order leaves us, you’ll receive a tracking link so you can follow its journey.

Delivery Notes

Please ensure your shipping details are correct at checkout
We are not responsible for delays caused by couriers, but we will always support you in resolving any issues
If your parcel arrives damaged, please contact us within 48 hours with photos so we can assist promptly

International Shipping

We are currently focused on UK delivery.
International shipping will be available soon — sign up to be the first to know.

Questions

If you need any help with your order, please contact us at:
info@eliorahome.com

Designed for calm living — delivered with care.