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Returns & Refund Policy

Wix & Want (also known as Wix and Want)

Last updated: 16/01/2026

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Returns & Refunds

  • Candles are non-returnable 

  • You may request a refund or replacement if your item arrives damaged, we will require photo evidence.

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Damaged or Incorrect Items

Please contact us within 48 hours of delivery at wixandwant@gmail.com, including:

  • Order number

  • Photos of the issue

We will offer a replacement or refund where appropriate.

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Decorative Candles

Candles with decorative elements must have these removed before burning.
Damage caused by burning decorative items is not refundable.

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